Wake Forest HVAC Company
107 E Young St, Rolesville, NC 27557 • (919) 412-4873 • wafohvac@gmail.com
Overview
Wake Forest HVAC Company collects customer consent to send service-related text messages through two methods: verbal consent during phone scheduling and written consent via our website contact form. Both methods are described in detail below.
📞 Opt-In Method 1: Phone Scheduling
When a customer calls (919) 412-4873 to schedule HVAC service, the following verbal consent script is read by our scheduling team before confirming the appointment:
Verbal Consent Script
"By providing your phone number, you consent to receive service-related text messages from Wake Forest HVAC Company, including appointment confirmations, technician dispatch alerts, estimate and invoice delivery, and payment receipts. Message frequency varies based on your service activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message."
This script is read to every customer who provides a mobile phone number during scheduling calls. The customer must verbally acknowledge consent before the appointment is confirmed and before any text messages are sent.
💻 Opt-In Method 2: Website Contact Form
Customers who submit the contact or scheduling form at www.wakeforesthvaccompany.com/schedule-hvac-service must check the following consent checkbox before the form can be submitted:
Website Consent Checkbox
I consent to receive service-related text messages from Wake Forest HVAC Company, including appointment confirmations, technician dispatch alerts, and invoice delivery. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel. Privacy Policy | Terms & Conditions
This checkbox is unchecked by default and must be actively checked by the customer before the form submission is accepted. No text messages are sent until consent is provided.
Message Details
Brand name: Wake Forest HVAC Company
Phone number: (919) 629-1334 (Twilio A2P)
Message types: Appointment confirmations, technician dispatch alerts, estimate delivery, invoice delivery, payment receipts
Message frequency: Varies based on service activity; typically 2-6 messages per service visit
Opt-out: Reply STOP to any message
Help: Reply HELP or call (919) 412-4873
Data rates: Message and data rates may apply