Terms & Conditions
Terms governing services and communications from Wake Forest HVAC Company
Acceptance of Terms
By scheduling service, requesting an estimate, using our website, or otherwise engaging Wake Forest HVAC Company, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
Services
Wake Forest HVAC Company provides residential and commercial heating, ventilation, and air conditioning services, including repair, installation, and maintenance. Service availability, scheduling, and timelines may vary based on demand, weather, and equipment availability.
Estimates and Payment
Estimates are based on information available at the time of assessment and may be revised if additional work or materials are required. Payment is due upon completion of service unless otherwise agreed in writing. Payments are processed securely through Square.
Text Messaging (SMS) Terms
Wake Forest HVAC Company operates a service-related SMS messaging program. By providing your mobile number and opting in — either verbally during phone scheduling or by checking the consent box on our website forms — you agree to the following:
- Program: You will receive service-related text messages, including appointment confirmations, technician dispatch and on-the-way alerts, estimate and invoice delivery links, and payment receipts.
- Frequency: Message frequency varies based on your service activity; typically 2–6 messages per service visit.
- Cost: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt-out: Reply STOP to any message to unsubscribe at any time. Reply START to opt back in.
- Help: Reply HELP to any message, or call (919) 412-4873.
- Not a condition of purchase: Consent to receive text messages is not required to purchase any product or service from Wake Forest HVAC Company.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Warranties
Workmanship and equipment warranties are provided as described in your individual service agreement or estimate. Manufacturer warranties on installed equipment are governed by the terms of the respective manufacturer.
Limitation of Liability
To the fullest extent permitted by law, Wake Forest HVAC Company is not liable for indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability for any claim is limited to the amount paid for the service giving rise to the claim.
Changes to These Terms
We may update these Terms & Conditions from time to time. The date below indicates when they were last revised. Continued use of our services after changes constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina.
Contact Us
Questions about these Terms & Conditions? Contact Wake Forest HVAC Company at (919) 412-4873 or wafohvac@gmail.com.
Last updated: May 21, 2026 • Wake Forest HVAC Company